How much is shipping in Canada?
Right now, we are offering our FREE SHIPPING PROMOTION to our Canadian clients, so the shipping cost in Canada is FREE coast to coast.
How do you ship and how long does it take?
In Ontario, the delivery will take about in 1-2 business days, for other provinces 2-4 business days. If you are in remote area, the delivery may take up to 7 business days.
We do ship by FedEx ground which will take about 1-4 business days to receive the package from the moment you place your order.
Do I get a tracking number when my package is shipped?
You will receive an email within 12-24 hours after you place the order with a tracking number for your package, if you don’t see the email with the tracking number the next day in your inbox please check your spam folder.
Do I need to sign for my package?
Our shipments require signature and someone has to sign on your behalf at the delivery address. If you are not home, you can provide us with your work address for delivery. If you would like to pick up your package at the nearest Canada post location, please email us immediately after you place your order to notify us and we will arrange shipping with Canada post.
How long is the handling time for the orders?
We usually ship within hours, but sometimes the package may go out the next day (depending on the time that you place your order).
Do you ship to other countries?
No, we don’t ship internationally from Canada, but we do offer international shipping to other countries on our USA site www.easydiymurphybed.com.
Can I pick up my Easy DIY Murphy Bed package?
The address on our website is our shipping station which is where we ship our packages from.
Since we have “Free Shipping” in the Greater Toronto Area, within 24 to 48 hours most of our clients prefer to receive their orders by mail, however if you would like to pick up your kit, you can pay online, then email us to schedule a pick-up time for you within 24-48 hours at our shipping station location in Toronto near Pickering.
What is the weight and dimensions for the package of an Easy DIY Murphy Bed Hardware Kit?
The package is 71 x 15 x 15 centimeters or 30″ L, 9″ W, 3″H. The weight of the box is: 5 kilos or 11 Lbs.